Appointments are usually offered Monday – Thursday between the hours of 10am –4pm only unless otherwise is agreed.
Trials are recommended for every member of your bridal party. However, it is up to the bridal party to decide what is best for them. Without a trial I will not accept responsibility if a desired style or look does not meet expectations on the wedding day and a refund will not be offered.
Prior notice must be given if you wish to cancel part of, or reschedule, an appointment. In the lightly event that I have turned away alternative bookings to accommodate your trial, or the duration of your trial in relation to participants, you will be charged.
I do not offer additional or separate appointments for bridesmaids and relatives.
I will work with you to achieve a look, which suits your skin type or colouring. I aim to meet high expectations and good communication, and cooperation is important for me to do so. I appreciate that it can sometimes can take a little longer to reach this goal and your time with me is not limited, however, trials which I feel have exceeded a reasonable timeframe will incur additional charges, or if any of my team are feeling fatigued from an unreasonably long trial I may be forced to ‘ call time’ and a second trial will not be offered.
A second trial can be booked subject to availability. The same charges as your first trial will apply.
I reserve the right to cancel a booking following a trial, without a refund of the deposit, in circumstances where there is a mismatch in styles, approach, expectations and/or the client is uncooperative, not open to suggestions or makes any member of my team feel uncomfortable.
It is advisable that you familiarise yourself with my work portfolio and ensure you are confident my capabilities and style are appropriate before securing a booking.
I ensure that all participants are happy with the results of a trial before I leave, however, in the unlikely event that you, or any of your bridal party, decide after your trial that you are not satisfied, you are asked to contact me immediately so that I can resolve the matter. Refunds, retrials, or cancelations without charges are solely at my discretion.
I do not sell products nor am I affiliated with any brand. You will need to purchase your own lip colour for touch ups and I are happy to provide details of what I have used.